Starry Asian Market (UK) Ltd operates a returns policy in accordance with the UK Distance Selling Regulations allowing you to return any item within 14 days of receiving delivery of your order. You have another 14 days to return the goods once return request has been granted. Please note that any postage cost incurred when returning your items during this period will be at your own cost, unless the item is damaged, or was sent in error.
Please note that Starry Asian Market (UK) Ltd don't offer a refund for certain items only if they're in faulty:
Items must be returned in unused and in unopened packaging condition. This policy doesn't affect your statutory rights. Starry Asian Market (UK) Ltd only accept returns from the person who bought the item.
Retrun must be accompanied by a copy of the delivery note or receipt.
Please send your return to:
Starry Asian Market (Warehouse)
Unit 4D Sparrow Way
Lakesview Business Park
Parcel can occasionally get damaged during transit. If you have received any damaged items, please accept our apologies, take a photo as proof and contact us as soon as possible so we can arrange a refund or replacment.
Missing or Incorrect items
if you find any items are missing from your order:
Cancel or Amend your order
It is possible to cancel or make changes to your order before it is dispatched. Please contact us and we will cancel or amend the order for you immediately. To make change to your order, we will contact you to provide your payment details over the phone if the new total cost is over the original order total cost.