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starrykent.co.uk Welcome to our online store !

Shipping Rates and Methods

Canterbury Local Delivery

  • Free daily local delivery service is available on orders over £30 (CT1-CT2). £2 delivery charge will be applied while the order is less than £30.
  • Orders placed before 5pm will be delivered in the same day. Delivery hours are between 6:30pm-8:30pm.
  • Starry Asian Market may contact the customer to arrange a specific time delivery other than the time declared above.
  • We strong advise our customers to keep the phone line available during our delivery hours. The failed delivery attempt will cause an addition charge (£2) for re-delivery.

UK Mainland Delivery

Starry Asian Market delivers to any addresses in the UK (excluding Channel Islands). We use the reliable, efficient couriers - Royal Mail, Yodel and Parcelforce.

Standard Delivery Postage Table (Price inc. VAT)

Standard Parcel Rate  (3-5 working days)

0 kg - 2 kg

£2.90

<10 kg 

£4.90

<25 kg

£6.50

The track & trace service is not available for Royal Mail Standard Delivery Service. On dispatch with Royal Mail Standard Delivery Service, you can expect to receive your parcel within 1-10 working days depend on your location. If you have not received after 10 working days, it is possible that they are unable to delivery due to the address is incorrect the package is too large to fit into your letter-box. In this case, Royal Mail usually leave a 'Something for you' card through your letter box telling you this. Your item will be returned to your local Royal Mail Delivery Office for you to collect it, or to arrange a re-delivery.

Express Delivery Postage Table (Price inc. VAT) [Dried Goods Only [Cutoff hour for next day express delivery service is 1pm Monday - Thursday]

UK Courier Service after Despatch – UP to 48 hours

Zone 1

England, Wales and parts of Scotland, excluding Highlands and Islands. The zone is made up of all postcodes not mentioned in zones 2 and 3

£7.50

Zone 2

The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

£14.00

 Zone 3

Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25

£16.00

On dispatch with Express Delivery 24/48 Service, you can expect to receive your parcel within 48 hours. You will receive a dispatch email or text message (if you leave us a correct mobile phone number) when your order has left our warehouse.

Please Note: We are using Parcelforce or Yodel 24 and 48 services to delivery large parcels. The price above is calculated based on 1 box less than 25kg net weights. Each addition box will be charged at the same rate.

 

Frozen/Chilled Delivery 

Any orders contains Frozen/Chilled product will require a special delivery. Therefore, the next day delivery service will be selected automatically by our system. Our forzen/chilled packaging solution last up to 24 hours, Customers must ensure that you are available to sign for the frozen parcel in the day of delivery. Any frozen/chilled items' damages caused by a failed delivery attempt are non-refundable. Starry Asian Market will pack the frozen goods in poli box(es) with ice packs. Starry Asian Market would not guarantee the temperature or quality of the goods. Please note, frozen items are Non-Refundable.

Handling fees (price inc. VAT)  

UK mainland Courier Service (Frozen Items) after Despatch - Next Day

Frozen items solution- poly box, ice sheets

£11.50

 Chilled items (Such as fresh Tofu and Kimchi) 

 £6.50

 

Packaging

Our packaging boxes are manufactured using recycled material; we also re-use good condition boxes when available to help cut down on waste when packing your boxes.

 

Delivery Schedule for Express Service (inc. frozen shipping schedule)

Delivery Schedule for Standard parcel Service (inc. Royal Mail / Yodel)

Estimated Delivery for standard parcel service: 3-7 working days (not inc. Saturday, Sunday and Bank Holiday).

If your order has not arrived within 2 weeks of the estimated delivery time, please contact your local sorting office as the parcel may be being held for you. If the post office does not have it please contact us and we will try to resolve the issue.

Contact Us

61 Northgate, Canterbury, Kent, CT1 1BB

01227768804

07903168888

info@starrykent.co.uk

“ Starrykent.co.uk is for local residents in Kent. If you are from other city other than Kent, please visit www.starrymart.co.uk. Free delivery for order over £20.00 ”

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